Privacy Policy
Last updated: July 28, 2026
1. Introduction
StayLocalRoom values your privacy. StayLocalRoom is a Nepal-based property rental marketplace that connects property owners and renters. This Privacy Policy explains how we collect, use, store, and protect information when you use our website and related services (the "Platform").
2. Information We Collect
We collect information you provide when you create an account or use the Platform, which may include your name, email address, and profile photo. If you list a property, we also collect listing details you submit—such as descriptions, location information, pricing, availability, contact phone number for the listing, and property photos. If you contact us, we receive the information you choose to share in your message. Our service providers may also process limited technical information needed to operate the Platform, such as authentication and session data.
3. How We Use Your Information
We use your information to create and manage user accounts, display property listings, operate and improve the Platform, respond to support requests, maintain security, help prevent misuse, and communicate important service-related updates.
4. Property Listings
Information and photos that property owners submit for listings are intended to be publicly displayed within the marketplace so renters can discover and evaluate properties. Owners should only share details they are comfortable making visible to Platform users.
5. Cookies and Similar Technologies
We use essential cookies and similar technologies as needed to keep you signed in and to support core Platform functionality, including secure authentication. We do not use separate analytics platforms on the Platform at this time. You can control cookies through your browser settings, though disabling essential cookies may affect sign-in and related features.
6. Information Sharing
StayLocalRoom does not sell your personal information. We may share information when necessary to operate the Platform, when required by applicable law, or with service providers that help us run the Platform—such as Firebase Authentication and Cloud Firestore for accounts and data storage, Cloudinary for listing image hosting, and Vercel for website hosting. These providers process information only as needed to provide their services to us.
7. Data Security
We use reasonable technical and organizational measures designed to help protect personal information, including secure authentication and access controls. No online service can guarantee absolute security, and you should also take care when sharing information with other users.
8. Data Retention
We retain personal information only as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.
9. Your Choices
You may update your account information through your profile settings. Property owners may edit or remove their listings through the Owner Dashboard. If you have questions about your account or this Privacy Policy, please contact us through our Contact page.
10. Children's Privacy
StayLocalRoom is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.
11. Third-Party Links
The Platform may contain links to external websites. Those websites have their own privacy policies, and StayLocalRoom is not responsible for their privacy practices.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will publish the updated version on this page and revise the "Last updated" date above.
13. Contact Us
For privacy-related questions, please visit our Contact page. We will do our best to respond and help.